Think Wise. Be Free. Windows Drivers Close. Cell Phone and Tablet Drivers Close. Windows Mac. Need to Contact Us? Contact us for all your product questions or concerns. These instructions may include how to interpret the data that is sent by the drive, what type of data it is, or how to send data to the drive to be burned. Some legacy devices may use specific drivers, but this is rare.
All newer drives are Plug-and-Play compliant, meaning the drivers are already built-in to the computer. Note: Our newer drives have been tested with Windows 10 and remain Plug-and-Play compliant. Media playback software, such as the Cyberlink Media Suite that comes with our drives, is used to process the data that is sent to the computer from the disc drive. This type of software converts the data into a format that people can understand, such as a video.
Due to the codecs used to encode Blu-ray Discs, it is unlikely that these discs will play without installing the correct media software. Cyberlink Media Suite will allow Blu-ray playback and burning. I will start looking for a new drive from a different manufacturer. Date published: Rated 1 out of 5 by Misha from Broke in months; LG promised to replace but didn't This worked fine LG customer service very kindly promised to replace it — but then never came through on that promise.
Rated 4 out of 5 by E W Wolfley from Worked great I purchased the drive a few weeks ago for my new computer. It was easy to setup and has worked great ever since. See All Reviews.
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Help Library Help yourself to helpful product information Learn more. Request a Repair Submit an online service request Learn more. Choose a support option below:. LG Chatbot 24x7 Support with Chatbot! Mon-Sat ampm CST. Email No time to chat? Send LG Support your inquiry.
Which DVDs should I buy. I have desktop windows DVD will not play? Computer reads name of video but wont play it. How can I fix this problem. A video burned to a DVD must be burned in a specific way. A WMV or AVI movie file burned to a disc will usually not play in most players unless it is converted to another format first. If the drive is not working on your Windows 10 OS, start by opening up the start menu by left-clicking on the start button on your computer and type in Troubleshoot then left-click on Troubleshoot just above system settings.
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